Delivery Information

Welcome to Discountal.pk! We aim to make your shopping experience smooth, transparent, and hassle-free. Below are the key details regarding our delivery times, charges, order tracking, and cancellation policy. Please take a moment to review them for a better understanding of our services.

Delivery Time

1. Order Confirmation: After placing your order, one of our Customer Service Representatives (CSRs) will contact you to confirm the order. Once confirmed, your order will be processed and dispatched.
   

2. Delivery Timelines:
   

• Nationwide Delivery: Orders will be delivered within 48 hours from the time of confirmation across Pakistan.
  

• Karachi Delivery: For Karachi, we offer expedited delivery within 24 hours of order confirmation.
  

3. Estimated Delivery Time:
   

• Karachi: Typically, 1 working day for orders once dispatched.
  

• Major Cities: For major cities across Pakistan, delivery usually takes 2-3 working days after dispatch.
  

• Remote Areas: Delivery to remote areas may take longer due to logistical constraints.
  

4. Availability: Please ensure that you are available at the contact number provided at the time of purchase for a smooth and timely delivery.
   

Delivery Charges

1. Free Delivery: Enjoy FREE DELIVERY on all orders above PKR 2500/- nationwide in Pakistan.
   

2. Standard Delivery Fee: For orders below PKR 2500/-, a nominal delivery fee of PKR 190/- will apply.
   

Track Your Order

Once your order has been dispatched, we will send you a tracking number via email or SMS. This allows you to easily track your order online and know exactly when to expect your delivery.

Cancellation Policy

1. Prepaid Orders: If you wish to cancel a prepaid order, please contact our team within 24 hours of placing the order.
   

2. Cash on Delivery Orders: To cancel a cash-on-delivery order, please inform us either during the call confirmation or via our automated confirmation system (SMS, Robo-call, or through our website).
   

3. Refunds: If the order is already in process, please note that refunds will typically be processed within 7 working days, depending on your bank and the payment processor used during the transaction.
   

We hope this information provides clarity on our services. If you have any questions or need assistance, feel free to contact us. Thank you for choosing Discountal.pk—your trusted destination for the best deals and hassle-free shopping.